Accessibility Statement

Accessibility adjustments on this site

• Accessibility Statement for Total Exit Solutions

• We are committed to ensuring digital accessibility for all users, including people with disabilities and those navigating significant life transitions. We are continually improving the user experience for everyone and applying relevant accessibility standards to ensure our asset recovery and liquidation services are easy to navigate.

• Our Commitment

• We strive to ensure that our digital and physical services are accessible to everyone, including residents of retirement villages and families managing deceased estates. We believe every person has the right to live with dignity and independence, and our processes are designed to be as simple and stress-free as possible.

• Standards of Accessibility

• To help us make our website a positive experience, we follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with a wide array of disabilities and more user-friendly for everyone.

• Tailored Support for Seniors

• Recognizing that our clients often include older adults relocating to retirement villages, we provide additional accommodations:

• • Clear Communication: We use plain language and avoid technical jargon in all our contracts and descriptions.

• • Large Print Options: Physical brochures and "Total Exit" agreements are available in large-print formats upon request.

• • Direct Phone Consultations: We offer phone-based guidance for those who prefer verbal communication over digital forms.

• • Representative Involvement: We welcome the participation of family members, legal advisors, or estate executors during any part of our assessment or buyout process.

Requests, issues, and suggestions

We welcome your feedback on the accessibility of our services. If you encounter any barriers or require assistance with an assessment of high-value assets—such as vintage jewelry or collectibles—please contact us.

• Email: info@hiddentreasurenz.com

• Location: Auckland, New Zealand

• Response Time: We aim to respond to all accessibility-related inquiries within 3 business days.